Terms of service

Terms of Service

Last Updated: June 5, 2026

Welcome to Cauzeway. We design cloths for Indian body types — better shoulder, chest, sleeve and length proportions for Indian men.

These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

We strive to display our products, descriptions, and colors as accurately as possible. However, actual colors may vary depending on your device's display settings.

  • All prices are listed in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • We reserve the right to discontinue any product at any time.

3. Orders & Acceptance

Once an order is placed, you will receive an order confirmation email or message.

Cauzeway reserves the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing or product description errors

  • Suspected fraudulent activity

  • Incomplete or inaccurate customer information

If your order is cancelled after payment has been made, a full refund will be issued.

4. Shipping & Delivery

Estimated delivery timelines are provided for convenience and are not guaranteed.

Delays may occur due to:

  • Weather conditions

  • Logistics partner delays

  • Public holidays

  • Events beyond our reasonable control

Cauzeway shall not be liable for delivery delays caused by third-party shipping providers.

5. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return, Refund & Exchange Policy.

By placing an order, you agree to the terms outlined in that policy.

6. Accuracy of Information

You agree to provide current, complete, and accurate information when placing an order.

Cauzeway shall not be responsible for delays, failed deliveries, or additional costs resulting from incorrect information provided by the customer.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Designs

  • Text and content

is the property of Cauzeway and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

8. Prohibited Uses

You agree not to use our website:

  • For any unlawful purpose

  • To violate any applicable laws or regulations

  • To transmit malicious software or harmful code

  • To interfere with the security or functionality of the website

  • To collect or misuse customer information

Violation of these Terms may result in termination of access to our services.

9. Limitation of Liability

To the fullest extent permitted by law, Cauzeway shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website

  • Purchase or use of our products

  • Delays in delivery

  • Temporary interruptions in website availability

Our maximum liability shall not exceed the amount paid by you for the product in question.

10. Indemnification

You agree to indemnify and hold harmless Cauzeway, its directors, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.

12. Changes to Terms

We reserve the right to modify these Terms at any time.

Changes will become effective immediately upon posting on this website. Continued use of the website constitutes acceptance of the updated Terms.